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Early access Now onboarding UK practices

Give your practice back the hours it loses to admin.

Chairside AI is building compliance-first automation for UK dental practices, an AI receptionist that never misses a call, ambient note-taking that writes up the appointment while you work, and continuous CQC evidence that assembles itself. Designed around UK GDPR, GDC standards and CQC requirements from the first line of code.

Book a 20-minute demo → See what we're building
UK-hosted data · Clinician reviews every note · No training on your patient data
Built around the frameworks your practice already answers to UK GDPR & DPA 2018 CQC fundamental standards GDC Standards & record-keeping DSPT & DTAC-aligned
The admin tax

A dental practice runs on paperwork nobody trained for.

The clinical work is the easy part. What drains a practice is everything around it, the calls that go to voicemail during a procedure, the notes written up at 7pm from memory, the evidence folder assembled in a panic the week an inspection lands. None of it improves patient care. All of it has to be done, and done correctly.

01

The phone wins

Reception is interrupt-driven by design. Every unanswered call is a patient who books somewhere else, and every message taken mid-task is one more thing to chase later.

02

Notes written from memory

Records have to evidence the complaint, the examination, the options discussed, the consent and the justification for every radiograph. Written hours later, detail is lost, and it's the record, not the recollection, that gets examined.

03

Compliance as a fire drill

Policies, audits, training logs, decontamination records, safeguarding, DSPT. The evidence exists across a dozen places, held by one person who knows where it all is, until they're on annual leave.

The platform

Four problems. Solved one at a time, then joined up.

We're deliberately not launching a monolith. Each module solves one specific bottleneck well enough to earn its place in a practice on its own, and every module writes into the same audit trail, so the platform assembles itself as you adopt it.

In pilot

AI receptionist

Answers every call, in and out of hours, in a voice that sounds like your practice. Books, reschedules and cancels directly in your diary, and knows when a human needs to take over.

  • 24/7 call answering with natural conversation, no phone-tree menus
  • Books, moves and cancels against live surgery availability
  • Triages pain and trauma calls, escalating urgent cases to a named person
  • Handles overflow so the front desk is never choosing between the patient in front of them and the one on the line
  • Every call logged, transcribed and searchable against the patient record
In pilot

Ambient clinical notes

Listens to the appointment with the patient's knowledge and drafts a structured record while you work, then hands it to the clinician to check, correct and sign. The clinician stays accountable for every word.

  • Structured to how dental records are actually assessed: complaint, history, examination, diagnosis, options, consent, plan
  • Prompts for the details that get missed, radiograph justification, batch numbers, post-op instructions
  • Drafts the referral letter and patient-facing summary from the same conversation
  • Suggests treatment and claim codes for the clinician to confirm, never to submit unreviewed
  • Nothing enters the record until a clinician has signed it off
In build

Compliance & inspection readiness

Turns compliance from an annual scramble into a live position you can look at any day of the week. The evidence is gathered as the practice runs, not reconstructed afterwards.

  • A continuously updated view of where you stand against CQC fundamental standards
  • Policy library that flags what's out of date, unread or unsigned
  • Automatic evidence capture from the work already happening, audits, training, decontamination logs
  • Tracks GDC registration and CPD status across the whole team
  • Immutable audit trail: who did what, when, and what the system saw
In build

Practice admin & reporting

The correspondence and back-office work that eats a practice manager's week, drafted in seconds and waiting for approval rather than waiting to be started.

  • Referral letters, secretarial reports and patient correspondence drafted from the record
  • Recalls, reminders and failed-to-attend follow-up handled automatically
  • Treatment plans and estimates generated and sent for the patient to accept
  • Management reporting on production, recall performance and diary utilisation
  • Works alongside your existing practice management software rather than replacing it on day one
How it fits

Nothing about the way you work has to change.

The fastest way to kill a good tool in a busy practice is to make people learn a new one. Chairside runs alongside what you already use.

Connect

We integrate with your practice management software and phone system. No migration, no rip-and-replace, no retraining the team on a new diary.

Run

Calls get answered. Appointments get written up. Evidence gets captured. The work happens in the background while the practice does what it already does.

Approve

Anything clinical or contractual lands in a review queue. A person checks it, edits it if needed, and signs it off. Accountability stays exactly where it legally belongs.

Trust & regulation

Compliance isn't a feature we added. It's the reason the company exists.

Dental practices are asked to trust AI tools with the most sensitive category of personal data there is. That trust has to be earned with architecture and evidence, not reassurance. Here is the position we build to.

UK GDPR

Your practice stays the data controller

Chairside acts as your processor, under a data processing agreement that limits us to the purposes you instruct. Patient data is hosted in the UK, encrypted in transit and at rest, and access is logged. We provide the documentation you need to complete your own DPIA, which is legally required before deploying a tool like this.

Your data

We do not train models on your patients

Your recordings, transcripts and records are never used to train our models or anyone else's, and are not shared with third parties for secondary purposes. Retention periods are set by you, and deletion means deletion.

MHRA

Documentation, not clinical decisions

The MHRA has been clear that ambient voice tools used solely for transcription, summarising, drafting letters and suggesting codes for a clinician to review are not medical devices, while tools that support diagnosis or act without clinician review are. Chairside is deliberately built on the correct side of that line. We reduce documentation burden; we do not diagnose.

GDC & CQC

Records that stand up to scrutiny

Note structure follows what GDC Standards and CQC guidance expect a dental care record to contain, including medical history, the options and risks discussed as part of consent, and IR(ME)R justification and reporting for every radiograph.

Human

A clinician signs every clinical output

No note enters a patient record and no claim is submitted without a named person reviewing it. AI drafts; a registrant decides. Every review is timestamped and attributable, so the audit trail shows exactly who took responsibility for what.

Patients

No surprises

Patients are told when a conversation is being recorded, in plain language, with the option to decline without any effect on their care. We supply the signage, consent wording and privacy notice text so you aren't drafting it yourself.

Being straight with you: Chairside AI is an early-stage company and several of the modules above are in build or pilot rather than generally available. We'd rather tell you exactly what is live today than sell you a roadmap as a product. Book a demo and we'll show you what actually runs.

Where this goes

Point solutions first. The platform second.

Practices don't need another system to log into. They need specific problems to stop being problems. So we're earning the platform one module at a time, and the end state is a single compliant record layer that every module reads from and writes to.

Phase 01Now

The front desk stops dropping calls

AI receptionist and ambient clinical notes, running in pilot practices. Two modules that pay for themselves in recovered appointments and recovered evenings, deployed alongside whatever software the practice already uses.

Phase 02Next

Compliance becomes continuous

Inspection readiness and practice admin. Evidence gathers itself from work already happening; correspondence and reporting arrive drafted. The point where a practice manager gets a day a week back.

Phase 03Later

One compliant record layer

The modules stop being separate tools and become one platform: a GDPR-native record system where the note, the call, the consent, the claim and the audit trail are the same object viewed differently, and multi-site groups can see every practice from one place.

See it on your own practice's workflow

Twenty minutes, no slide deck. We'll show you what's live, be honest about what isn't, and work out whether there's a fit.

  • A working demo, not a mockup
  • Straight answers on data handling and DPIA support
  • Pilot pricing for practices who help us build this properly
  • No obligation, and no sales sequence afterwards